Predictive Maintenance for Elevators and Escalators

Gain peace of mind with KONE 24/7 Connected Services, designed to provide proactive monitoring and professional support for your elevators and escalators.

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What is predictive maintenance?

KONE 24/7 Connected Services uses AI-based analytics to help identify potential issues before they cause problems. Based on 12-month average results observed across tens of thousands of connected units in the USA and Canada, the service has helped improve reliability and performance. Individual results may vary.

247 Connected Predictive Escalator and Elevator Maintenance and Monitoring

Proactive Service Task Addressed

53 %

24/7 Connected Services identified 53% of service needs that we completed before they created a callback.
Average improvements in days between failures:

~119

24/7 Connected Services significantly reduces the likelihood of unexpected shutdowns and breakdowns.
First Time Fix Rate

61 %

24/7 Connected Services identifies specific issues to support fixing them the first time around.

KONE Predictive Maintenance for your building

How does 24/7 Connected Services benefit you and your building? Take a closer look:

Multi-family Residential Elevator & Escalator Services

Providing commercial-grade maintenance and repair for multi-family residential buildings, including apartment complexes, condominiums, and senior living facilities. We do not service single-family private home elevators.

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Office industry solutions and services | KONE United States

Boost office flow and efficiency with KONE elevator solutions and services. Explore smart technologies, design options, and maintenance for modern workplaces.

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Retail industry solutions and services | KONE United States

Keep shoppers moving with KONE retail elevator and escalator solutions and services. Discover energy-efficient designs, maintenance, and customer experience upgrades.

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Hotel industry solutions and services | KONE United States

Enhance guest experience and style with KONE hotel elevator solutions and services. Discover trends, safety features, and modernization for hospitality.

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Hospital industry solutions and services | KONE United States

Ensure patient safety and smooth transport with KONE hospital elevator solutions and services. Explore stretcher-friendly designs, compliance, and expert support.

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KONE solutions for stadiums and arenas

Our tailored elevator and escalator solutions are designed with your logistical needs in mind, ensuring that fans, teams, and staff move safely and efficiently through your venue.

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