KONE Hotel life

What is predictive maintenance?

It is just what the term suggests – a service that uses AI-based analytics to identify potential issues in your equipment before they cause problems. But how does predictive maintenance benefit your business and building? Take a closer look.

Hotel visitors can be critical

Reputation means everything in the hotel business. A smooth guest experience can help you garner positive reviews and repeat business. Unplanned interruptions, however, can leave a negative impression on guests, and bad reviews can have a negative impact on future business.


Better brand image:

Avoiding major problems means better customer experiences, better reviews, and together with superior service, justifies premium room prices.


Smooth People Flow™:

Intelligent predictive maintenance reduces disruptions and improves People Flow during peak hours.


Less downtime, fewer complaints:

KONE Online makes it possible to reduce downtime and guest complaints.


Optimizing through data:

With cutting-edge predictive maintenance technology, we utilize data to optimize People Flow.

“Hotel visitors are paying for the whole experience. If something goes wrong – it’s no good. In a way, KONE 24/7 Connected Services is like insurance to avoid negative feedback.”

Kristoffer Ekström, Sales Manager, KONE Finland

Contact us

You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.

Sample form

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk. Please apply here if you are an external candidate, and apply for any roles that best suit your skills and interests. If you are having trouble applying – try using a different internet browser (e.g. Internet Explorer, Google Chrome, Firefox Mozilla, etc.) For any further questions in recruiting, please check out our Recruiting FAQs page.


My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Emergency Communications|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Other

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


Are you interested in KONE as a corporate business or a career opportunity?

Corporate site

Would you like to find out more about the solutions available in your area, including the local contact information, on your respective KONE website?

Your suggested website is

United States

Go to your suggested website