Contact us

KONE Americas headquarters

4225 Naperville Road
Lisle, IL 60532
Tel.: 630-577-1650

For media inquiries please contact: americas.media@kone.com

KONE CUSTOMER SERVICE

For general inquiries please call the KONE Customer Care Center at 877-276-8691.

For non-urgent service inquiries you may fill out the form below, or email the KONE Service Center at Americas.customer-support@kone.com. Note this mailbox is monitored from 7am-5pm CST on normal business days.

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency please call 877-276-8691.

BRANCH OFFICES

Browse the locations below and click the office names for contact details.

State	Branch Name	Phone	Address	City	Zip
AL	BIRMINGHAM	205-944-1032	265 Lyon Lane	Birmingham	35211
AL	MOBILE	251-661-7522	30604 SGT E.I. “Boots” Thomas Dr	Spanish Fort	36527
AR	LITTLE ROCK	501-758-1889	5003 Northshore Lane	North Little Rock	72118
AZ	PHOENIX	623-434-3599	4639 S 36th St	Phoenix	85040
CA	LOS ANGELES	714-890-7080	1540 Scenic Ave., Ste 100	Costa Mesa	92626
CA	LOS ANGELES Downtown	818-781-0499	1821 Tyburn St.	Glendale	91204
CA	RIVERSIDE	951-682-5305	1525 Third Street, Suite D	Riverside	92507
CA	SACRAMENTO	916-361-9121	10151 Croydon Way, Ste 2	Sacramento	95827
CA	SAN DIEGO	858-578-5100	9850 Business Park Ave.	San Diego	92131
CA	BAY AREA	510-351-5141	15021 Wicks Boulevard	San Leandro	94577
CA	SAN FRANCISCO Downtown	415-554-0580	567 7th Street, Bldg A	San Francisco	94111
CO	DENVER	303-792-3423	8585 Concord Center Dr., Ste 900	Englewood	80112
CT	TRUMBULL	203-813-5663	60 Commerce Drive, 3rd Floor	Trumbull	06611
FL	JACKSONVILLE	904-292-0225	9774 Florida Mining Blvd West Suite 309	Jacksonville	32257
FL	MIAMI	954-437-4300	3421 Enterprise Way	Miramar	33025
FL	NAPLES	239-598-9310	12601 Trade Way Dr Ste 6	Bonita Springs	34135
FL	ORLANDO	407-812-8033	9400 Southridge Park Ct Ste 200	Orlando	32819
FL	TAMPA	813-635-0330	5903-C Hampton Oaks Pkwy	Tampa	33610
GA	ATLANTA	770-427-3373	1800 Sandy Plains Parkway Suite 200	Marietta	30066
HI	HONOLULU	808-833-3299	3375 Koapaka Street, Suite D160	Honolulu	96819
IA	DES MOINES	515-243-0109	501 SW 7th Street	Des Moines	50309
IL	CHICAGO	630-629-3100	1080 Parkview Boulevard	Lombard	60148
IL	CHICAGO Downtown	312-427-4990	222 South Riverside Plaza, Suite 660	Chicago	60606
IL	PEORIA	309-697-9011	6106 W. Plank Road	Peoria	61604-5231
IL	QUAD CITIES	309-797-3232	1801 River Drive	Moline	61265
IL	SPRINGFIELD	217-544-5461	2908 Old Rochester Road	Springfield	62703
IN	FT. WAYNE	260-484-9586	433 Fernhill Avenue	Ft. Wayne	46805
IN	INDIANAPOLIS	317-788-0061	5201 Park Emerson Drive Suite O	Indianapolis	46203
KS	WICHITA	316-942-1201	3450 N Rock Rd Bldg 500, Ste 507	Wichita	67226
KY	LOUISVILLE	502-491-0565	118 Production Court	Louisville	40299-2001
LA	BATON ROUGE	225-291-5270	11725 Industriplex Boulevard	Baton Rouge	70809
LA	NEW ORLEANS	504-736-0776	520 Elmwood Park Blvd Suite 150	Jefferson	70123
MA	BOSTON	781-828-6355	One New Boston Drive	Canton	02021
MD	BALTIMORE	410-766-2100	514 Progress Dr., Ste. D-E	Linthicum	21090
MD	WASHINGTON DC	301-459-8660	6901 Muirkirk Meadows Drive	Beltsville	20705
MI	DETROIT	734-513-6944	11864 Belden Court	Livonia	48150-1459
MI	GRAND RAPIDS	616-534-3300	5300 Clay Avenue S.W.	Wyoming	49548
MN	MINNEAPOLIS	651-452-8062	2965 Lone Oak Drive Suite 100	Eagan	55121
MO	KANSAS CITY	816-531-2140	2700 BiState Drive Suite 100	Kansas City	64108
MO	SPRINGFIELD	417-862-1174	211 S Union Suite D	Springfield	65802
MO	ST LOUIS	314-991-1158	9324 Dielman Industrial Drive	Olivette	63132
MT	HELENA	406-449-1399	3157 Bozeman Ave	Helena	59601
NC	CHARLOTTE	704-597-0430	1501 Center Park Dr	Charlotte	28217
NC	RALEIGH	704-597-0430	104 Rand Park Dr	Garner	27529
NE	OMAHA	402-592-7381	9715 M Street	Omaha	68127-2008
NJ	NORTHERN NEW JERSEY	908-626-0220	150 Mt. Bethel Road, Bldg 2, Suite 205	Warren	07059
NJ	PHILADELPHIA	856-488-8830	115 Twinbridge Drive, Units F, G & H	Pennsauken	08110
NM	ALBUQUERQUE	505-345-0554	8804 Washington St NE, Ste D	Albuquerque	87113
NV	LAS VEGAS	702-269-0919	1660 Helm Drive, Suite 900	Las Vegas	89119
NV	RENO	877-276-8691	280 Greg St., Suite 2	Reno	89502
NY	ALBANY	518-464-0002	25 Post Road	Albany	12205
NY	NEW YORK CITY	718-361-7200	47-36 - 36th Street	Long Island City	11101
NY	SYRACUSE	315-425-0232	836 N State Street	Syracuse	13208
OH	CINCINNATI	513-755-6195	6323 Centre Park Drive	West Chester	45069
OH	CLEVELAND	440-546-1100	6670 W. Snowville Road Suite 7	Brecksville	44141-3242
OH	COLUMBUS	614-866-1751	735 Cross Pointe Road, Suite G	Gahanna	43230
OK	OKLAHOMA CITY	405-682-5651	3701 SW 29TH Street	Oklahoma City	73119
OK	TULSA	918-258-0582	2341 West Albany St, Suite G	Broken Arrow	74012
OR	PORTLAND	503-652-1011	4265 S.E. International Way	Milwaukie	97222
PA	HARRISBURG	717-653-7177	5040 Louise Drive Suite 103	Mechanicsburg	17055
PA	PITTSBURGH	412-788-4364	503 Parkway View Drive	Pittsburgh	15205
SD	SIOUX FALLS	605-336-1578	2511 West 5th Street	Sioux Falls	57104
TN	KNOXVILLE	865-938-3444	10249 Cogdill Road, Suite 507	Knoxville	37932
TN	MEMPHIS	901-758-8320	7730 Trinity Ridge Business Center, Building B - Suites 120 & 121	Cordova	38018
TN	NASHVILLE	615-360-7013	738 Melrose Ave, Nashville, TN 37211	Nashville	38018
TX	AUSTIN	512-443-0967	2101 East St. Elmo Road	Austin	78744
TX	DALLAS	469-549-0581	801 Hammond Street Suite 400	Coppell	75019
TX	HOUSTON	281-442-6619	15800 International Plaza Drive, Suite 150	Houston	77032
TX	SAN ANTONIO	210-491-0485	12017 Starcrest Drive	San Antonio	78247
UT	SALT LAKE CITY	801-977-1144	9695 South 500 West	Sandy	84070
VA	RICHMOND	804-328-1032	530 Eastpark Court, Suite J	Sandston	23150
WA	SEATTLE	425-861-9696	8343 154th Ave NE, Ste 100	Redmond	98052
WI	MILWAUKEE	262-373-0460	5801 S. Pennsylvania Ave.	Cudahy	53110

Use this form and we'll get back to you during normal business hours. However if this is regarding an urgent issue, please call: (877) 276-8691.

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