Contact us

KONE Americas headquarters

4225 Naperville Road
Lisle, IL 60532
Tel.: 630-577-1650

For media inquiries please contact: Kevin Metz

KONE CUSTOMER SERVICE

For general inquiries please call the KONE Customer Care Center at 877-276-8691.

For non-urgent service inquiries you may fill out the form below, or email the KONE Service Center at Americas.customer-support@kone.com. Note this mailbox is monitored from 7am-5pm CST on normal business days.

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency please call 877-276-8691.

How can we help you?

For non-urgent inquiries only, please fill in the form and we'll contact you during normal business hours.

Sample form

How can we help you?

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk. Please apply here if you are an external candidate, and apply for any roles that best suit your skills and interests. If you are having trouble applying – try using a different internet browser (e.g. Internet Explorer, Google Chrome, Firefox Mozilla, etc.) For any further questions in recruiting, please check out our Recruiting FAQs page.

Hidden question

First name

Last name

Company

Phone (Type the number in international format without spaces, e.g. +17749612345)

Company address

City

Postcode

State

I am a KONE customer

My inquiry is about

Tell us how we can help you. Please provide additional details about your project, for example: project address, number of elevators or escalators, how many landings each elevator will serve, etc.

How would you like to be contacted?

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

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