Back to top

Contact us

Contact us

img_KONE-headquarters_535x301

KONE Americas headquarters

4225 Naperville Road
Lisle, IL 60532
Tel.: 630-577-1650

For media inquiries please contact: Kevin Metz

img_Kone office lobby_contact

KONE CUSTOMER SERVICE

For general inquiries please call the KONE Customer Care Center at 877-276-8691.

For non-urgent service inquiries you may fill out the form below, or email the KONE Service Center at Americas.customer-support@kone.com. Note this mailbox is monitored from 7am-5pm CST on normal business days.

img_maintenance-hwsy-2

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency please call 877-276-8691.

BRANCH OFFICES

Browse the locations below and click the office names for contact details.

StateBranch NamePhoneAddressCityZip
ALBIRMINGHAM205-944-1032265 Lyon LaneBirmingham35211
ALMOBILE251-661-752230604 SGT E.I. “Boots” Thomas DrSpanish Fort36527
ARLITTLE ROCK501-758-18895003 Northshore LaneNorth Little Rock72118
AZPHOENIX623-434-35994639 S 36th St
Phoenix85040
CALOS ANGELES714-890-70801540 Scenic Ave., Ste 100Costa Mesa92626
CALOS ANGELES Downtown818-781-04991821 Tyburn St.Glendale91204
CARIVERSIDE951-682-53051525 Third Street, Suite DRiverside92507
CASACRAMENTO916-361-912110151 Croydon Way, Ste 2Sacramento95827
CASAN DIEGO858-578-51009850 Business Park Ave.San Diego92131
CABAY AREA
510-351-514115021 Wicks BoulevardSan Leandro94577
CASAN FRANCISCO Downtown415-554-0580
567 7th Street, Bldg ASan Francisco94111
CODENVER303-792-34238585 Concord Center Dr., Ste 900Englewood80112
CTTRUMBULL
203-813-566360 Commerce Drive, 3rd FloorTrumbull06611
FLJACKSONVILLE904-292-02259774 Florida Mining Blvd West
Suite 309
Jacksonville32257
FLMIAMI954-437-43003421 Enterprise WayMiramar33025
FLNAPLES239-598-931012601 Trade Way Dr Ste 6Bonita Springs34135
FLORLANDO407-812-80339400 Southridge Park Ct Ste 200Orlando32819
FLTAMPA813-635-03305903-C Hampton Oaks PkwyTampa33610
GAATLANTA770-427-33731800 Sandy Plains Parkway
Suite 200
Marietta30066
HIHONOLULU808-833-32993375 Koapaka Street, Suite D160Honolulu96819
IADES MOINES515-243-0109501 SW 7th StreetDes Moines50309
ILCHICAGO630-629-31001080 Parkview BoulevardLombard60148
ILCHICAGO Downtown312-427-4990222 South Riverside Plaza, Suite 660Chicago60606
ILPEORIA309-697-90116106 W. Plank RoadPeoria61604-5231
ILQUAD CITIES309-797-32321801 River DriveMoline61265
ILSPRINGFIELD217-544-54612908 Old Rochester RoadSpringfield62703
INFT. WAYNE260-484-9586433 Fernhill AvenueFt. Wayne46805
ININDIANAPOLIS317-788-00615201 Park Emerson Drive Suite O46203
KSWICHITA316-942-12013450 N Rock Rd Bldg 500, Ste 507Wichita67226
KYLOUISVILLE502-491-0565118 Production CourtLouisville40299-2001
LABATON ROUGE225-291-527011441 Industriplex Boulevard Suite 170Baton Rouge70809
LANEW ORLEANS504-736-0776520 Elmwood Park Blvd Suite 150Jefferson70123
MABOSTON781-828-6355One New Boston DriveCanton02021
MDBALTIMORE410-766-2100514 Progress Dr., Ste. D-ELinthicum21090
MDWASHINGTON DC301-459-86606901 Muirkirk Meadows DriveBeltsville20705
MIDETROIT734-513-694411864 Belden CourtLivonia48150-1459
MIGRAND RAPIDS616-534-33005300 Clay Avenue S.W.Wyoming49548
MNMINNEAPOLIS651-452-80622965 Lone Oak Drive Suite 100Eagan55121
MOKANSAS CITY816-531-21402700 BiState Drive Suite 100Kansas City64108
MOSPRINGFIELD417-862-1174211 S Union Suite DSpringfield65802
MOST LOUIS314-991-11589324 Dielman Industrial DriveOlivette63132
MTHELENA406-449-13993157 Bozeman AveHelena59601
NCCHARLOTTE704-597-04301501 Center Park DrCharlotte28217
NEOMAHA402-592-73819715 M StreetOmaha68127-2008
NJNORTHERN NEW JERSEY908-626-0220150 Mt. Bethel Road, Bldg 2, Suite 205Warren07059
NJPHILADELPHIA856-488-8830115 Twinbridge Drive, Units F, G & HPennsauken08110
NMALBUQUERQUE505-345-05548804 Washington St NE, Ste DAlbuquerque87113
NVLAS VEGAS702-269-09191660 Helm Drive, Suite 900Las Vegas89119
NVRENO877-276-8691280 Greg St., Suite 2Reno89502
NYALBANY518-464-000225 Post RoadAlbany12205
NYNEW YORK CITY718-361-720047-36 - 36th StreetLong Island City11101
NYSYRACUSE315-425-0232836 N State StreetSyracuse13208
OHCINCINNATI513-755-61956323 Centre Park DriveWest Chester45069
OHCLEVELAND440-546-11006670 W. Snowville Road
Suite 7
Brecksville44141-3242
OHCOLUMBUS614-866-1751735 Cross Pointe Road, Suite GGahanna43230
OKOKLAHOMA CITY405-682-56513701 SW 29TH StreetOklahoma City73119
OKTULSA918-258-05822341 West Albany St, Suite GBroken Arrow74012
ORPORTLAND503-652-10114265 S.E. International WayMilwaukie97222
PAHARRISBURG717-653-71775040 Louise Drive
Suite 103
Mechanicsburg17055
PAPITTSBURGH412-788-4364503 Parkway View DrivePittsburgh15205
SDSIOUX FALLS605-336-15782511 West 5th StreetSioux Falls57104
TNKNOXVILLE865-938-344410249 Cogdill Road, Suite 507
Knoxville37932
TNMEMPHIS901-758-83207730 Trinity Ridge Business Center, Building B - Suites 120 & 121Cordova38018
TNNASHVILLE615-360-7013
738 Melrose Ave, Nashville, TN 37211
Nashville38018
TXAUSTIN512-443-09672101 East St. Elmo RoadAustin78744
TXDALLAS469-549-0581801 Hammond Street
Suite 400
Coppell75019
TXHOUSTON281-442-661915800 International Plaza Drive, Suite 150
Houston77032
TXSAN ANTONIO210-491-048512017 Starcrest DriveSan Antonio78247
UTSALT LAKE CITY801-977-11449695 South 500 West
Sandy84070
VARICHMOND804-328-1032530 Eastpark Court, Suite JSandston23150
WASEATTLE425-861-96968343 154th Ave NE, Ste 100Redmond98052
WIMILWAUKEE262-373-04605801 S. Pennsylvania Ave.Cudahy53110

Use this form and we'll get back to you during normal business hours. However if this is regarding an urgent issue, please call: (877) 276-8691.

Sample form


For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk. Please apply here if you are an external candidate, and apply for any roles that best suit your skills and interests. If you are having trouble applying – try using a different internet browser (e.g. Internet Explorer, Google Chrome, Firefox Mozilla, etc.) For any further questions in recruiting, please check out our Recruiting FAQs page.





+1








My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Emergency Communications|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Other


Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


WELCOME TO KONE!

Are you interested in KONE as a corporate business or a career opportunity?

Corporate site

Would you like to find out more about the solutions available in your area, including the local contact information, on your respective KONE website?

Your suggested website is

We couldn't determine a local website for you

Go to your suggested website