Effortless shopping visits for retail malls
KONE solutions and services help keep shoppers moving and businesses running smoothly. They’re designed to deliver safe, comfortable, and reliable journeys — every day.
Elevating shopping one ride at a time.
Commercial elevators and services
Retail never slows down, and neither do we. KONE commercial elevators and escalators keep your customers moving smoothly, whether it’s a busy weekend or a quiet weekday visit. Accessibility comes built in, making every visit welcoming.
And it’s more than movement. With smart upgrade options and expert service, KONE helps keep your equipment reliable and your space performing efficiently — all with minimal disruption. As your partner, we work with you to help keep projects on schedule and on budget, supporting your goals for a more sustainable future.
Built around shopper comfort
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Create shopping journeys that are seamless, engaging and stress-free with smart elevator infotainment solutions to guide and inspire, with wellbeing solutions that make every shopping moment even more enjoyable.
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The timeline depends on the size of the mall and the type of equipment, but most installations take a few weeks to several months. Careful planning with KONE specialists ensures work is scheduled to minimize disruption and keep the mall running smoothly.
In busy malls, commercial elevators and escalators work hard every day, so regular service is key. Predictive maintenance monitors equipment around the clock and spots issues before they cause downtime. With KONE, your service plan is tailored to your traffic levels, helping you maximize uptime and keep shoppers moving at ease.
Learn more about predictive maintenance
This depends on traffic intensity. In busy malls, handrails and steps may need replacement every XX years. With predictive maintenance and timely upgrades, KONE helps extend lifespan and ensures safety.
Yes. KONE offers for example escalators with smart sensors that slow or stop during quiet periods and elevators with regenerative drives that cut energy use. These and many other solutions lower costs while supporting the overall sustainability goals.
Absolutely. KONE modular modernization packages let you upgrade what’s needed – from electrification and signalization to door operators and panels. Also hoisting and car decorations can easily be upgraded. Our experts keep you stay on time and on budget with your modernization plans.