For general inquiries please call the KONE Customer Care Center at 877-276-8691.
You can reach us 24 hours a day, seven days a week.
For non-urgent service inquiries you may also e-mail the KONE Service Center at firstname.lastname@example.org.
For KONE eInvoice support, starting Sept. 8, 2020, please call 888-705-3612 or Billing.Questions@KONE.com.
Go to the contact form