24/7 Connected Predictive Escalator and Elevator Maintenance and Monitoring

What is predictive maintenance?

KONE 24/7 Connected Services uses AI-based analytics to identify potential issues in your equipment before they cause problems, and has already helped to improve the reliability and performance of tens of thousands of different pieces of equipment in buildings of all kinds.*

~53%

Proactive Service Task Addressed

24/7 Connected Services identified 53% of service needs that we completed before they created a callback.

~119

Days Between Failure

24/7 Connected Services significantly reduces the likelihood of unexpected shutdowns and breakdowns.

~61%

First Time Fix Rate

24/7 Connected Services identifies specific issues to support fixing them the first time around.

^{* These numbers reflect averages observed over 12 months in KONE connected units in the USA and Canada. Individual results may vary.}

Predictive Maintenance: What's in it for you?

Here's some real-world examples...

Hospital

Hotel

24-7-case-study-senior-center:451x656%2811-16%29

Senior Living Center

Apartment Complex

KONE Predictive Maintenance for your building

How does 24/7 Connected Services benefit you and your building? Take a closer look:

Residential Buildings

Make everyday life more convenient and maintain a sense of security in your residential building.

Office Spaces

Enhancing workplace satisfaction and productivity in offices.

Retail Environments

Provide smooth shopping people flow in every floor of your facility.

Hotel Buildings

Keep your hotel’s reviews high and offer a 5-star elevator experience.

Healthcare Facilities

Help achieve uninterrupted operations in a sector, where there’s no room for interruptions.

KONE Online and KONE Mobile

Stay up to date with equipment status and maintenance work progress around the clock with our KONE Online web portal and our KONE Mobile app.

Learn more

Related brochures

KONE 24/7 Connected Services cut sheet

Check out our brief cut sheet to learn how you can break free from break downs

KONE 24/7 Connected Services brochure

Read our full guidebook on predictive maintenance.

KONE Online and KONE Mobile cut sheet

Get a quick glance at our tools to keep you up-to-date on the status of equipment and maintenance work.

KONE Online and KONE Mobile brochure

Learn how you can keep up to date in real time with KONE Online and KONE Mobile.

Get in touch

You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.

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How can we help you?

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk. Please apply here if you are an external candidate, and apply for any roles that best suit your skills and interests. If you are having trouble applying – try using a different internet browser (e.g. Internet Explorer, Google Chrome, Firefox Mozilla, etc.) For any further questions in recruiting, please check out our Recruiting FAQs page.

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Proactive Service Task Addressed

Days Between Failure

First Time Fix Rate