Our online services ensure that you're always up-to-date on your equipment status, maintenance schedules and our work progress on-site. Our service lets you easily monitor all maintenance work through electronic communications and reporting systems which provide real-time information on the condition of your elevators and escalators, including details on repairs and resulting costs.
KONE Care™ Online information provides our maintenance work when you need it
With KONE Care Online, you can access an overview of the works that's been carried out and easily track any maintenance work in real-time. You can request regular reports via email or visit the portal for detailed information on maintenance and repair history, including information on invoicing. The reports show which tasks have been carried out and their respective costs. This makes planning and budgeting easier, you can even budget for next year's maintenance and modernization well in advance.
KONE Mobile - real-time updates on the go
Our KONE Mobile-application helps you stay up-to-date on our maintenance work and your equipment's status - anywhere, anytime. You'll receive maintenance status notifications straight to your phone - all the way from logging your service request until the work has been completed View your overall servicing status at a single glance, such as any on-going services or equipment which is out of operation. In case of a malfunction, you can easily send service requests on the go as the KONE Customer Care Center contact is available at the push of a button