Elevators and escalators in medical facilities must function without interruption around the clock. Our trained maintenance technicians service all types of equipment, both from KONE and from other manufacturers.
KONE maintenance is based on preventive care, to solve problems before they can lead to downtime. With KONE Care 24/7 Connect, which uses the IBM Watson and other advanced technologies to bring intelligent services to elevators and escalators. It means a completely new experience for KONE's customers, with less equipment downtime, fewer faults and detailed information on maintenance work. If the operation of the equipment deviates from normal, we dispatch a service team, with spare parts and knowledge of the problem. Often we can solve the problem before passengers have even noticed there was one.