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Smart Building Management’s intelligent services offer solutions to new challenges

July 16, 2020

By Tony Crumley

Timing, they say, is everything. That’s especially true in Smart Building Management. Cutting-edge technology – like that in KONE 24/7 Connected Services – gives you greater insight into the performance of your assets. It maximizes equipment uptime, and it helps you identify problems at the earliest opportunity.

That kind of real-time insight has never been so important. Say you manage a 20-landing residential property with two elevators. During the global pandemic, when social distancing is essential, your elevators may operate at just 30 percent capacity instead of the pre-pandemic 80 percent average. In that scenario, those two elevators are running continuously. If even one unit breaks down, tenants become frustrated by a major disruption.

It doesn’t have to be that way. Constantly assessing elevator operations, KONE 24/7 Connected Services has been proven to reduce overall service callouts by nearly 30 percent (and at least one customer has a documented callout reduction of 72 percent). You’ll appreciate the peace of mind that comes with improved safety and reliability. And through predictive maintenance, we know exactly what work needs to be done and exactly when to do it to prevent a shutdown.

Now more than ever, your customers count on you to help them face unprecedented challenges. Paired with KONE 24/7 Connected Services, KONE Health & Wellbeing Solutions enhance vertical transportation safety. KONE Elevator AirPurifier and Handrail Sanitizer for escalators offer an important layer of protection, and innovative touchless solutions like KONE Elevator Call and MAD Toe-To-Go, offered by KONE, help your customers better prepare for an uncertain future.

Smart Building Management delivers constant optimization today and continuous improvement for the future – and that translates into enhanced safety and reliability for you and your customers.

For more information on Health and Well-being solutions please click here.

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About Tony Crumley

Tony Crumley serves as the Director of KONE 24/7 Connected Services for KONE Americas.

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