Optimizing Customer Experience: KONE joins IoT forces with AT&T

Nov. 1, 2018

By Kasia Cyran

Over 3000 senior leaders. Anderson Cooper. Tony Blair. Imagine Dragons. KONE & Larry Wash. That summarizes headlines at the recent AT&T Business Summit hosted at the Gaylord Texan Resort.

KONE recently chose AT&T to connect smart elevators and escalators to IBM Watson cloud. And at the AT&T Business Summit, we explained to more than 3000 thought leaders and industry experts how we’re doing it. Our innovative KONE 24/7 Connected Services solution enables realtime data to predict, maintain and act before a problem occurs, creating a better customer experience and peace of mind for our customers.

KONE Americas Executive Vice President, Larry Wash, demonstrated the value building owners and facility managers will gain, and debuted our KONE Online dashboard that tracks the operation and provides realtime data on the performance of customers’ equipment. The Summit participants could experience this smart building technology first hand, as we showed – live – the vertical transportation system performance using AT&T IoT connectivity and IBM Watson inside the Gaylord property.

Find out more on KONE’s next evolution of solutions, including smart elevators and escalators and the Gaylord project @ https://www.kone.us/smart

About Kasia Cyran

Kasia Cyran is a Marketing & Communications Manager for KONE Americas.