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Contact KONE

For 24 Hour Service, call: 877-276-8691

Use this number to place a service call or to report an emergency. For information on when to make an emergency call, read Safety & Usage Tips.

For non-urgent service inquiries you may also e-mail the KONE Service Center at koneservice@kone.com.

Sales & Assistance

To find your local branch office number, see our Branch Office Lists featuring our map-powered Office Locator. Otherwise please call:

  • 800-956-5663

We also invite you to use our online contact form. Simply click that big, blue, hard-to-miss button to the right. Your inquiry will be answered promptly by the most appropriate KONE professional.

Headquarters and other KONE Units

KONE North American Headquarters

4225 Naperville Road
Lisle, IL 60532
Tel.: 630-577-1650

Major Projects
Tel.: 630-955-3195
Fax: 630-955-3192

KONE U.S. Operations Center

One KONE Court
Moline, IL 61265
Tel.: 800-334-9556
Fax: 309-743-5253
Map (including directions from your location) »

Door Systems

2019 Corporate Lane, Suite 159
Naperville, IL 60563
Tel: 800-843-3667
Fax: 630-548-9322

Chicago Area Only. Website: DoorSystems.com

KONE Spares (U.S.)

325 - 19th Street
Moline, IL 61265
Tel.: 800-343-3344
Fax: 309-743-5541

Website: KONESpares.us

Call Your Local Branch

Find your local KONE branch office using either our interactive map or via lists of our offices in the United States.