Enhancing the safety of our products and services

Elevators and escalators are among the safest modes of travel. KONE is actively involved in the development of codes and standards that aim to further improve the safety of the equipment. We also promote safety through our participation in industry trade associations, and offer additional safety devices that exceed the minimum requirements.

We enhance the safety of KONE products and services through rigorous attention to our design, manufacturing, installation, and maintenance processes. Safe practices are promoted for our employees and subcontractors, as well as for customers and people who use our equipment.

KONE Care™ maintenance services are designed to maximize the safety of equipment. This means much more than just conforming with local regulations. KONE Maintenance Methods, our industry-leading method of preventive care, works to address issues before they become problems. Read more about our maintenance services.

Modernization keeps elevators, escalators and autowalks running smoothly throughout the lifetime of your building. It ensures that equipment works safely and reliably with minimum disruption. With small upgrades your old equipment can be brought up to date with the latest safety standards. Read more about our modernization solutions.

Elevator safety

Features such as a two-way communication system enhance the safety of elevators for passengers while also making it easier for building managers to ensure smooth operation at all times.

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Escalator & autowalk safety

We continuously develop innovative features to ensure that KONE escalators are the benchmark where safety is concerned.

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Little things matter in safety

It’s just an untied shoelace. But it might be a problem, if it gets stuck in the wrong place.

Passenger Safety »